Privacy Policy
Effective Date: 20 December 2024

At Acorn Auto Electrics, we are committed to protecting the privacy and personal data of our website visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal details: Name, address, phone number, and email address provided when contacting us or placing an order.
• Device information: IP address, browser type, and operating system, collected through cookies and similar technologies.
• Payment information: Details necessary for processing transactions (handled securely by trusted third-party payment providers).
• Service usage: Information about your interactions with our website and services.

2. How We Use Your Information

We use your personal data to:

• Respond to your queries and provide requested services.
• Process orders and payments.
• Improve our website and services.
• Comply with legal obligations.
• Send updates, offers, or other relevant communications (only if you have consented to receive such communications).

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted service providers (e.g., payment processors, delivery companies) to fulfil our services.
• Legal authorities if required by law or to enforce our rights.

4. Your Rights

You have the following rights under the UK GDPR:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to any inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data, subject to legal requirements.
• Restriction: Limit the processing of your data under certain circumstances.
• Objection: Object to the processing of your data for marketing or other purposes.
• Data portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us improve our website functionality and provide personalised content. You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@acornautoelectrics.co.uk
• Phone: (01226) 716999
• Address: Acorn Auto Electrics
  Unit 6, Acorn Way,
  Grimethorpe,
  Barnsley,
  S72 7FB

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.